1. Introduction
Welcome to KISHI Shop (the “Website”), operated by KISHI Group, based in Baku, Azerbaijan.
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make purchases.
By using our website or providing us with your information, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect and process the following types of data:
a) Personal Information
- Full name, email address, phone number
- Billing and shipping addresses
- Order history and purchase preferences
b) Payment Information
- Processed securely via third-party gateways (Visa, MasterCard, Apple Pay, Google Pay, Taksit cards).
- We do not store or access your full credit card details.
c) Technical & Usage Data
- IP address, browser type, operating system
- Pages visited, session duration, and referral source
d) Cookies & Tracking
We use cookies, pixels, and analytics tools (Google Analytics, Meta Pixel) to improve performance, personalize your experience, and deliver relevant ads.
You may disable cookies in your browser settings, though some site functions may be limited.
3. How We Use Your Data
We use your data to:
- Process and deliver your orders
- Provide customer service and support
- Send transactional and promotional emails
- Improve website functionality and performance
- Prevent fraud and ensure payment security
- Comply with legal obligations
4. Marketing Communications
We may send you newsletters or promotions if you have subscribed. You can unsubscribe at any time using the link in the email or by contacting shop@shop.kishi.group.
5. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined above, comply with legal requirements, or resolve disputes.
6. Data Security
We use SSL encryption, secure payment gateways, and restricted database access to safeguard your information. While we take every precaution, no electronic storage system is 100% secure.
7. Third-Party Services
We may share limited information with trusted third parties (e.g., payment processors, couriers, analytics providers) to complete transactions or improve our services.
These partners are bound by confidentiality and data protection agreements.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access and review your personal data
- Request corrections or deletions
- Withdraw marketing consent
- File a complaint with your local data authority
To exercise these rights, contact us at shop@shop.kishi.group.
9. Contact Us
For privacy-related inquiries, please contact:
📧 shop@shop.kishi.group
🏢 KISHI Group, Baku, Azerbaijan